Tuesday, May 24, 2011

SCOM 2007 R2: Common Agent Push errors

Below are some common push failures.

The MOM Server detected that the following services on computer "(null);NetLogon" are not running. These services are required for push agent installation. To complete this operation, either start the required services on the computer or install the MOM agent manually by using MOMAgent.msi located on the product CD. Operation: Agent Install
Remote Computer Name: dc1.opsmgr.net
Install account: OPSMGR\localadmin
Error Code: C000296E
Error Description: Unknown error 0xC000296E

Solution: Netlogon service is not running.  It must be set to auto/started
The MOM Server detected that the Windows Installer service (MSIServer) is disabled on computer "dc1.opsmgr.net". This service is required for push agent installation. To complete this operation on the computer, either set the MSIServer startup type to "Manual" or "Automatic", or install the MOM agent manually by using MOMAgent.msi located on the product CD.
Operation: Agent Install
Install account: OPSMGR\localadmin
Error Code: C0002976
Error Description: Unknown error 0xC0002976

Solution:  Windows Installer service is not running or set to disabled – set this to manual or auto and start it.
The Agent Management Operation Agent Install failed for remote computer dc1.opsmgr.net.
Install account: OPSMGR\localadmin
Error Code: 80070643
Error Description: Fatal error during installation.
Microsoft Installer Error Description:
For more information, see Windows Installer log file "C:\Program Files\System Center Operations Manager 2007\AgentManagement\AgentLogs\DC1AgentInstall.LOG
C:\Program Files\System Center Operations Manager 2007\AgentManagement\AgentLogs\DC1MOMAgentMgmt.log" on the Management Server.

Solution:  Enable the automatic Updates service…. Install the agent – then disable the auto-updates service if desired.

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